Streamlining the Food Stamp Enrollment Process to Unlock Unclaimed Benefits for Low-Income Americans
Almost 9 million people in the United States are eligible for food stamps but do not receive them, leading to $13 billion in unclaimed benefits. Eligible recipients are not receiving their benefits due to lack of awareness, as well as challenges in the enrollment process. mRelief, a Chicago-based nonprofit organization, has built an easy-to-use platform on web, text messaging, and voice for low-income Americans to find out if they qualify and, if so, to enroll end-to-end in the food stamps program.
To date, mRelief has helped more than 38,000 families enroll in the Supplemental Nutrition Assistance Program (SNAP), unlocking more than $44 million - including in California, the state with the greatest need. mRelief aims to reach 1 million enrolled families (>10% of the target market) and 50% earned income from state contracts by the end of 2020 - with the ultimate goal of becoming fully self-sustaining. More ambitiously, m Relief aims to build a national data infrastructure to restructure the food stamps benefits market in the US so it is both integrated across benefits and unified under a national eligibility system with the US Department of Agriculture (USDA).